GOOD MORNING CAT BA TERM & CONDITION

 

I/ PART 1: PICK UP POLICY

Please note that our combo bus ticket price is included Bus + Speed Boat + Bus.

  1. If you stay in a hotel in the Hanoi Old Quarter – Hoan Kiem Dist and Cat Ba town , We will pick up and drop off you there . Please let us know your hotel name & address.
  2. If you stay in a Hotel/residence in Hanoi but located outside Hanoi Old Quarter, Hoan Kiem Dist., Please kindly come to our Ha Noi Head Office : 13 Hang Huong lane, Hang ma ward, Hoan Kiem dis and Cat Ba Head Office : 265 Nui Ngoc str, Cat Ba Town ( CIAO CAT BA HOTEL) .

II/ PART 2 : PAYMENT POLICY

Directly to our Paypal account:

With Paypal you can send payment directly to us email address. When you make a reservation with us we will send for you a Paypal link. From there you can easy and safely to pay for your booking to our Paypal account. After confirm the payment, Paypal will send you a notification to confirm your payment. After we receive your payment from Paypal we also send you one email to confirm your booking.

Or You can come to our office to make the payment by Cash ( VND or USDO / Credit card

III / PART 3 : REFUND POLICY

GOOD MORNING CAT BA commits to provide you a simple and efficient refund policy which is applied as follows

  1. The bad weather condition
  2. Emergency situations
Be cancelled before 3 days depart Free Of Charge
Be cancelled after 3 days depart Charge 50% of ticket price
Be cancelled on the date depart Charge 100% of ticket price

Email to info@goodmorningcatba.com for further information

IV/ PART 4: CHILDREN POLICY

  • Children under 3 years old will be free of charge ( Sharing Seat with parents)
  • Children from 3 to under 7 years old are charged 75% the adults tour price ( Private seat)
  • Children from 8 years old and above will be charged as an adult (100% ticket price)

V/ PART 5: SPECIAL HOLIDAY SURCHARGE

  • Applied for Vietnamese NEW YEAR holiday (14 Feb to 20 Feb, 2018):
  • Added 20% on ticket price.

VI / PART 6: PET NOT ALLOWED